tool (EPSS) A system that provides electronic task guidance
and support to the user at the moment of need. EPSS can
provide
application help, reference information, guided
instructions and/or tutorials, subject matter expert advice
and hints on how to perform a task more efficiently. An EPSS
can combine various technologies to present the desired
information. The information can be in the form of text,
["Electronic Performance Support Systems: How and Why to
Remake the Workplace Through the Strategic Application of
Technology", Gloria Gerry, Weingarten Press].
(1997-10-24)